Genearl FAQ
What are the advantages of purchasing a website template from Webace?
The major advantages are achieving professional design in less time with financial savings: You don’t need a web designer or web design studio. Second, it usually takes 5-15 days for a good quality pages but with Webace you get those instantly with your website. Third, you get a high quality professional design at an affordable price.
Is website template includes the CMS?
Yes. Webace Template means Design + HTML + CMS = Ready to use website. You will get fully implemented website with design of your choice. WEC’s (Web Expression Core) CMS comes in-built with all templates. You can immediately allow visitors to visit your website after uploading the content.
What includes in a Webace template?
It includes one year hosting, WEC-CMS, installation and finally ready to use website.
What do I receive when I purchase a template from Webace?
On your purchase, you receive an instance of template as a website along with instructions for domain mapping, admin details and user manual for administrating your website.
What kind of web hosting Webace provide?
Webace is available on shared as well as dedicated web hosting, but the prices may differ in those cases.
Do I need to renew my website service every year?
Yes. A renewal is required to continue with the website. The renewal rate depends on the plan your website undertakes.
Is the license a one-time fee payment?
Yes, the payment for your template is a one-time fee without any additional charges. After purchasing you may use the template as many times as you need for one website.
Do you provide any scripts with your templates or could you do some custom programming?
Our templates have in-built scripts. Our templates are ready to use and it normally does not requires customization.
Is it possible to buy a particular image from the template?
No. According to our Terms and Conditions we never sell the images separately from templates (as well as the templates separately from the images).
Could I make payment by cheques / DD?
Yes. It is possible, it will come under offline mode of payment process and you will receive the payment confirmation email after realization of template amount by company cheque and then installation process will start.
How would I resolve in case my website is not working?
Kindly check your account that you do not have overdue. If there is no overdue, please send a request explaining the problem with your screenshot to customer care and we will revert back / correct the issue within 24 hours. While sending request please make sure that you send the request from your email account which is registered with us.
I would like to purchase a template, but it is not available on the site anymore.
The template might have been removed from our catalogue. Look for similar templates in our collection!
How do I modify the look and feel /content of my website?
Kindly refer to User Manual for detailed instructions on editing.
Will Webace help me to update my website?
Webace offers you a variety of ways to help you with your website design and content update. User manual is one of the ways to get the basic knowledge about your website design. Anyway, you can always use our Ticket System to get qualified assistance from our support representatives.
 
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